Privacy Policy

1. Collection of Personal Information We collect personal information (such as name, phone number, and service address) solely for the purposes of providing engineering quotations, arranging on-site repairs, and managing follow-up maintenance.

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2. On-Site Photography and Records To ensure an immediate understanding of the site environment during emergencies, our technicians will take photographic records of engineering sites (e.g., electrical rooms, drainage pits, AC units). These records are archived internally for engineering assessment and to build maintenance profiles; they are never disclosed to the public.

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3. Confidentiality of Business Information Palace Engineering respects the sensitivity of commercial data. All maintenance contract details, bespoke quotations, and facility management plans are treated as strictly confidential and are disclosed only to the relevant contract party.

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4. Data Security We implement standard security measures to prevent unauthorized access. Except as required by law, we do not sell or share your information with third parties.

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5. Contact and Access For data updates or privacy inquiries, please contact us at: palaceengineeringcare@gmail.com.

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​6. Palace Engineering LTD reserves the right to modify or update all terms, services, and pricing policies on this website at any time without prior notice.